Louise is the Head of Optimisation and Customer Costs for npower Business Solutions, where she leads a team of industry experts on wholesale markets and industry costs.

Louise’s most recent experience centres on energy for large corporate clients, with her team being responsible for the majority of the cost inputs.

With a Masters in Business Administration and a passion for leading teams to deliver exceptional results and delight their customers, Louise’s dedication to excellence fuels her commitment to continuous improvement, making her a driving force in cultivating success for her clients.